• Rain City Web Tech provides you support, setup and troubleshooting many Internet services & computers.
• Support is provided in person, over the phone and or remote desktop.
• Explore our services. If you don't see something do not hesitate to ask.

• 8am - 5pm Monday - Friday
• Early evening or weekend appointments available.

Rain City Web Tech provides general consulting, to include acting as a third party for conflicts with ISP support, webmasters, domain registration, hosting companies, etc.

• Click on the TRAINING menu bar below
  
  

• Setup your e-mail program (Outlook, Outlook Express, Windows Mail, Entourage, Mac OS X Mail, Google.)
• Troubleshoot e-mail problems (sending, receiving, attachments, firewall's, out of town)
• Troubleshoot spam and anti-virus issues.

• Assist you to transfer files from one location to another on a one time or ongoing basis.
• Install, setup and or train using File Transfer Protocol (FTP) software programs.
• Troubleshoot your uploading problems.
• Ask about free FTP software for your PC or Mac.

• Design Build - We develop a customized web site that meets your needs.
• Template Build - Save design money by purchasing a template web design from us or other template companies. You choice the template, provide the content and we put it all together.
• Rapid domain registration, web site and e-mail setup within 24 hours.

• Update pre-existing web sites, one time or ongoing.
  Simple phone number update to major data maintenance.

• Forms - Simple single page forms to multi page forms that interact with databases.

• Image Customization - Customize images in Adobe Photo Shop.
• Image Optimization - Optimize the size of individual images for faster loading.

We can help you setup the free Google Analytics to help you monitor your web site traffic.

"Google Analytics is the enterprise-class web analytics solution that gives you rich insights into your website traffic and marketing effectiveness. Powerful, flexible and easy-to-use features now let you see and analyze your traffic data in an entirely new way. With Google Analytics, you're more prepared to write better-targeted ads, strengthen your marketing initiatives and create higher converting websites."

Call us today if you need help setting up the account, adding the required code to your web site and or interpeting reports.

We can install/setup free WordPress blogging software
using your current hosting company.

WordPress template customization is available.

The need for Search Engine Optimization(SEO) is now on the task list of every success driven business owner getting their business on the web.

1. Register domain name
2. Build Web Site
3. Get Web Site hosted
4. Drive Internet Search Traffic to your site

We can help guide you with different options to help drive traffic to your site. This can include one or all of the following:

Call us to discuss your options. (206) 217-0500

• Creation - We help you create and research available domain names.
• Registration - Register your domain for one to ten years
• Transfer - Help you transfer your domain registration between registrars.
• Recovery - Regain control of your domain registration from a missing webmaster and or hosting company.

• Setup - We setup your DSL or cable connection to the Internet. This typically requires on site visit.
• Troubleshooting - Troubleshoot your DSL/Cable connection.
• Emergency Qwest DSL Modem Loan - This may require onsite visit/deposit.

• Setup/install/troubleshoot wireless enabled DSL/Cable modems.
• Setup/install/troubleshoot wireless routers.

• We setup your new computer or move your old computer.
  This may include:
  1. Backing up files on your old computer
  2. Transferring files from your old computer to your new computer
  3. Move and or setup Internet access on your new computer via Dial up, DSL, or Cable.
  4. Move and or setup printers and scanners on your new computer.
• Setup or move other devices like printers, scanners, fax machines, etc.

• We provide server administration support for Smarter Mail servers and Declude related services.

• We provide recovery service for infected PCs. This includes one or more of the following: Backing up important data, reformatting your hard drive and or reloading your Windows Operating System.
  (Original disks required)
• Not in a rush and or want to save onsite fees? We can pickup your PC and return it within 24 hours. Generally this is $100 plus travel time. Call us for quote.

Emergency Support is available at 150% of the standard rates with one hour minimum dependant upon availability.

Rain City Web Tech provides task oriented training to keep your costs down and minimize your time away from work or play. Evening and weekend appointments are available.

Example training sessions:

• Upload a file from your computer to the Internet.
• Setup an e-mail account in Outlook.
• Update your web site.
• Backup up your e-mail and address book.
• Optimize images for e-mail and your web site.
• Register a domain name.
• Update your domain DNS record.
• Install software.
• Just about any Internet or PC related task!

Be sure to check our money saving virtual training.

At your option learn with an instructor onsite or virtually.

Onsite - We provide one on one customized training at your home or office location.

Virtual - Use your high speed Internet access and computer to learn a new skill or complete a specific task in the privacy of your home or office.

Call us today, let us know what task you would like to learn and the day or hours you are available. Once we have that information we will provide you with the estimated time to cover that task and a fixed cost. Most online training is less than an hour and under $45. Give us a call today at (206) 217-0500.